Complete secondary system stand-by
Trading E1/PCM32 N+1 Satellite Redundancy
VoIP Satellite Redundancy
CTI Server Redundancy
CTI Satellite Redundancy
Active / Standby Core Server Resilience
MynaVoice uses the market’s first 256 bit Rijndael AES audio encryption which, when coupled with MD5 fingerprinting, and audit trails, secures the audio files against unauthorized replay, alteration or editing. All Mynavoice recordings can, for this reason, be used as admissible evidence in a court of law.
Mynavoice’s recording solutions give the flexibility to choose different types of standard off-the-shelf hardware and archive mediums e.g.
NAS/SAN
RDX removable hd
EMC
Total Recording
Recording on Demand
Selective Recording with a Rules Engine
Quality Monitoring (Evaluation)
Mobile Phone recording
Speech Analytics
Workforce Management
Multi-media replau