Full recording
Selective recording based on CTI information*
Recording on demand
Calls and related information can be deleted by age
Delete schedule for marked calls
Call information can be kept even if audio part is deleted
Calls can be searched by any combination of search criteria:
- Call duration - Marked calls
- Date and time - Name
- CLI/dialed number - Notes fields
- Channel - User fields (max. 20)
- Call direction (incoming/outgoing)
Highest Security level possibilities
User level access rights with many Password options
Access & Permissions can be extended to underlying roles (Maker/Checker)
OS Hardening Policy
Local storage to HDD, local archive to SAN/NAS, Removable HD (HP RDX)*, DVD RAM
Central storage to SAN/NAS (also mirroring, RAID)
Central archiving to SAN/NAS or EMC Centera
Flexible scheduled archiving capabilities to many media types, also mirrored
Replay over the LAN/internet via web browser
Single channel playback with Waveform Preview
Last call Replay
Multiple Channel Playback (up to 4)*
Variable speed replay
Loop playback replay of call sections
Add remarks to call playback
Easy navigation through calls
Loop playback replay of call sections
Replay directly from archiving media
Skip silence (adjustable thresholds)
Rijndael 256 bit audio encryption
MD5 Fingerprinting
Mixed analogue / digital / trunk / VoIP recording
Limited only by number of available PCI slots on server and system performance
Recorder systems can be clustered to extend limits
Number of channels can be extended by simply adding an extra interface card or additional recorder chassis (Server/Satellite)
Multiple Servers can be combined using Mynavoice MAX for centralized administration and replay*
All user administration is web based, remote maintenance possible
Extensive rights can be defined for different users
Users can be assigned to groups
Assign rights to users to access, e.g. only own calls, or calls of specific groups
Templates to easily set up and apply rights to users
Complete secondary system stand-by
Trading E1/PCM32 N+1 Satellite Redundancy
VoIP Satellite Redundancy
CTI Satellite Redundancy
Active / Standby Core Server Resilience*
MS-Windows API and SDK available for software developments
10 compression rates available, incl. ADPCM, GSM, True Speech, Speex
Indication of hours of storage per media type:
Evaluation (Quality Monitoring)
Authorisation Replay Process
Mobile Phone Recording
Speech Technology
Workforce Management
Audio input (analogue)
-Frequency range 300 ... 3400 Hz, +/- 3 dB
-Signal-to-noise ratio > 42 dB (A)
-Distortion factor < 3%
-Cross talk attenuation > 60 dB / 1 kHz
-AGC amplifier response time 20 ms / 20 dB
-Start delay 0 ms
-Stop time 1 ... 120 sec. adjustable
- Time synchronization optional: NTP, input for minute pulse, DCF 77, GPS, IRIG B, IRIG E, HOPF, output: minute pulse
-Alarm contact relay outputs for optical and audible alarm (option)
-Power supply 115 / 230 VAC
-Temperature range +5 ... +35°C
ISDN E1 | E1/T1 PRI |
ISDN T1 | PCM30 / PCM32 |
CAS | DPNSS / QSIG |
- Analogue | - VoIP |
- Proprietary digital extensions | - SIP |
Digital Parallel | Realitis DX 4-wire |
Alcatel-Lucent OmniPCX | Rockwell |
Ascom Ascotel | Spectrum |
Aspect | Selta |
Avaya | Siemens |
Bosch Integral | Tadicom Coral |
DMS-100 (BRI) | Toshiba Strata |
Ericsson | Digital Serial |
Fujitsu Coral | Avaya Index (SDX) |
Generic | Mitel X200/SX2000 |
Goldstar | VoIP |
Intertel Axxess | Alcatel-Lucent |
ISDN2 ETSI/1TR6 | Avaya IP office |
LG Starex-VSP | Cisco |
Nitsuko DX2E | Mitel |
Nortel | Nortel |
Panasonic KX-TD | Siemens |
Philips/NEC |