In order to meet governmental regulations, risk management, and liability requirements, many financial organisations require call recording for compliance. MynaVoice products supports many compliance call recording guidelines by using the latest technology that adhere to those guidelines
The PCI DSS is a multifaceted security standard that includes requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. This comprehensive standard is intended to help organizations proactively protect customer account data.
The Financial Services Authority (FSA) is the regulator of the financial services industry in the UK. All FSA-regulated firms need to comply with FSA regualuations.
Press Release on Call Recording
Regulation Document on Call Recording
Requirements for Mortagage Arrears